Contact Us

Please use the form below to get in touch and we’ll get back to you as soon as we can. If you need help from the Foodbank the quickest way to reach us is by telephone on 01932 943 056. We can then direct you to the most appropriate agency to give you a Foodbank voucher.

Please note that this telephone line is manned by volunteers so please do leave a message if you are unable to get through, and we will get back to you as soon as possible.

If you are unable to contact us by phone, or have any other general enquiries please use the below form to contact us:

Alternatively you can contact the Citizens Advice Bureau............

Call our local helpline

In order to contact the Runnymede & Spelthorne Citizens Advice Bureau, please call 0808 250 5706.

In order to contact the Runnymede Borough Council, please call 01932 838383 and select Option 5.

Both Runnymede Borough Council and Runnymede & Spelthorne Citizens Advice Bureau are referral partners of Runnymede Foodbank, and will be able to issue you with a Foodbank voucher if necessary.

or alternatively…

Call our free national helpline

If you are in financial crisis and live in England or Wales, please call our free national helpline, Help through Hardship, on 0808 2082138 for free (open Monday to Friday, 9am-5pm, closed on public holidays) to talk confidentially with a trained Citizens Advice adviser. They can help address your crises and provide support to maximise your income, help you navigate the benefits system, and identify any additional grants you could be entitled to. If needed, they’ll issue you with a voucher so you can get an emergency food parcel from your local food bank.

Translators and Relay UK
Please ask the adviser if you need a translator, this will be provided via Language Line. If you can’t hear or speak on the phone you can use Relay UK. Find out how to use Relay UK →

Email us

Contact details

95 Guildford Street
Chertsey, KT16 9AS

Directions via Google Maps